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Free Arkansas Personal Lines Practice Questions

Real questions in the style of the Arkansas Personal Lines licensing exam, pulled straight from the TESTivity course, each with a plain-English explanation. Start with the Arkansas-specific rules below, then work the rest, and unlock the full simulator when you're ready to drill.

Questions on exam95
Passing score70%
Test providerPSI
Time limit3 hr 30 min
Pass rate57%

That's right — 43% of test-takers do not pass the Arkansas Personal Lines exam on their first attempt. Make sure you're part of the 57% who do.

First-time pass rate: 57% · Source: NAIC, 2024 (most recent available statistics)

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1 General Insurance Concepts

Question 1

Which type of risk is the only kind that insurance is designed to cover?

Why

Insurance only deals with pure risk: situations where there's a chance of loss or no loss, but no chance of gain (like your house burning down). Speculative risk involves a chance of loss, no loss, OR gain. That's gambling and investing, and insurers won't touch it. If there's an upside, it's not insurable.

Question 2

In insurance terms, a 'peril' refers to:

Why

Keep these three straight and you'll bank easy points all day: a peril is the cause of loss (fire, wind, theft), a hazard is something that increases the chance or severity of that loss, and risk is the uncertainty of loss itself. The peril is the thing that actually does the damage.

Question 3

An insured who becomes careless about safety simply because they know they have insurance is displaying a:

Why

Morale hazard is the 'eh, I'm covered' attitude: indifference or carelessness that creeps in because insurance exists. It's not dishonesty (that's moral hazard) and it's not a physical condition (physical hazard). Trick to remember: moralE hazard is about a person's lazy attitudE.

Question 4

Purchasing an insurance policy is an example of which risk management technique?

Why

Buying insurance is the classic risk transfer: you hand the financial consequences of a loss to the insurer in exchange for a premium. Avoidance means not doing the risky thing at all, retention means keeping the risk yourself (like a deductible), and reduction means lowering the odds or severity (smoke detectors). Insurance equals transfer.

Question 5

A policy that pays dividends to its policyholders is referred to as a:

Why

Participating policies 'participate' in the insurer's profits by paying policy dividends, and are typically issued by mutual companies. Nonparticipating policies don't pay dividends and are typically issued by stock companies. The word 'participate' is your tell.

Question 6

Under the law of agency, an insurance agent generally represents the:

Why

An agent represents the insurer (the principal); that's the cornerstone of agency law. A broker, by contrast, represents the insured. So when an agent acts within their authority, the insurer is on the hook for what they do. Agent equals the insurer's rep.

Question 7

Because an insurance policy is drafted by the insurer and offered to the applicant on a 'take it or leave it' basis, it is classified as a contract of:

Why

A contract of adhesion is written by one party (the insurer) and accepted as-is by the other, with no line-by-line negotiating. The practical kicker: because the insured didn't get to write it, any ambiguity is interpreted in the insured's favor. That's a courtroom rule worth knowing.

Question 8

Insurance contracts are considered 'unilateral' because:

Why

Unilateral means only one side makes a legally enforceable promise, and it's the insurer, who promises to pay covered claims. The insured doesn't actually promise to keep paying premiums; they just won't get coverage if they stop. One enforceable promise equals unilateral.

Question 9

The voluntary giving up of a known legal right is known as a:

Why

A waiver is voluntarily surrendering a known right, say, an insurer choosing not to enforce a policy condition. Estoppel is the follow-on: once you've waived something, you can be legally prevented (estopped) from later trying to enforce it. Waiver is the giving up; estoppel is being held to it.

Question 10

Which of the following is NOT one of the four essential elements of a valid contract?

Why

The four elements are agreement (offer and acceptance), consideration, competent parties, and legal purpose. A notarized signature isn't on the list, so it's the odd one out. Consideration, by the way, is what each side brings to the table: the insured's premium and the insurer's promise to pay.

2 Property & Casualty Basics

Question 1

In property insurance, depreciation refers to what?

Why

Depreciation is the loss in a property's value from age, use, and obsolescence. It's subtracted from replacement cost to arrive at actual cash value. Hook: depreciation is the wear-and-tear value the insurer subtracts under ACV.

Question 2

A named perils property policy covers losses caused by what?

Why

A named perils policy covers only the perils it specifically lists, such as fire, lightning, windstorm, or theft. If the cause isn't named, there's no coverage. Hook: named perils covers only what's on the list.

Question 3

An indirect (consequential) loss is best illustrated by which of the following?

Why

An indirect, or consequential, loss is the financial fallout that follows a direct loss, like the income a business loses while closed for repairs. Business income (interruption) coverage addresses it. Hook: indirect loss is the ripple effect, the income lost after the physical damage.

Question 4

When does the coinsurance penalty NOT reduce a property claim payment?

Why

If the insured met the coinsurance requirement, carrying at least the required percentage of value, no penalty applies and the loss is paid in full up to the limit. The penalty only bites when coverage falls short. Hook: meet the coinsurance requirement and there's no penalty.

Question 5

Negligence is best defined as what?

Why

Negligence is the failure to act with the care a reasonable, prudent person would under the same circumstances. It's the foundation of most liability claims and is unintentional, unlike an intentional tort. Hook: negligence is falling short of the reasonable-person standard of care.

Question 6

To establish negligence, a claimant must generally prove all of the following EXCEPT:

Why

The four elements of negligence are a duty owed, a breach of that duty, the breach being the proximate cause, and actual damages. Intent is not required; in fact, negligence is unintentional, which separates it from an intentional tort. Hook: duty, breach, causation, damages, but never intent for negligence.

Question 7

Subrogation allows an insurer that has paid a claim to do what?

Why

After paying the insured for a loss caused by someone else, the insurer steps into the insured's shoes (subrogation) and pursues the at-fault party to recover what it paid. It prevents the insured from collecting twice. Hook: subrogation lets the insurer go after whoever caused the loss to get its money back.

Question 8

Salvage in property insurance refers to what?

Why

When an insurer pays for a loss, it generally gains rights to the salvage, the damaged property, which it can then sell to recover part of what it paid. Hook: salvage is the leftover the insurer can sell after paying the claim.

Question 9

In insurance terms, a peril is the cause of loss, while a hazard is what?

Why

A peril is what actually causes a loss (fire, theft, windstorm), while a hazard is a condition that makes a loss more likely or more severe, like oily rags raising the chance of fire. Hook: peril is the cause; hazard is what makes the cause more likely.

Question 10

A physical hazard is best illustrated by which of the following?

Why

A physical hazard is a tangible condition of property or environment that increases risk, like icy steps, faulty wiring, or stored chemicals. It exists in the physical world, unlike moral or morale hazards. Hook: a physical hazard is a real-world condition you could point to.

3 Homeowners

Question 1

The HO-8 (Modified Coverage Form) is designed for older homes primarily because it does what?

Why

HO-8 fits older homes whose replacement cost far exceeds market value. It settles dwelling losses on a modified, functional, or actual cash value basis instead of full replacement cost, which keeps the coverage affordable and realistic. Hook: HO-8 is for older homes and pays on a modified or ACV basis, not full replacement.

Question 2

How does the HO-5 (Comprehensive Form) differ from the HO-3?

Why

Both forms cover the dwelling on open perils, but the HO-5 upgrades personal property to open perils as well, while the HO-3 keeps personal property on named perils. The HO-5 is the broadest standard homeowners form. Hook: HO-5 takes the HO-3 and upgrades the contents to open perils too.

Question 3

Coverage C (Personal Property) is commonly provided at what percentage of Coverage A?

Why

Coverage C usually equals about 50% of the Coverage A dwelling limit, though the percentage can be adjusted. It covers the insured's belongings. Hook: Coverage C, personal property, runs about 50% of the dwelling limit.

Question 4

A homeowners policy is divided into two sections. Section I and Section II cover, respectively:

Why

Section I is the property side, Coverages A through D (dwelling, other structures, personal property, loss of use). Section II is the liability side, Coverages E and F (personal liability and medical payments). Hook: Section I is property A through D; Section II is liability E and F.

Question 5

Coverage F (Medical Payments to Others) does NOT cover the medical expenses of whom?

Why

Medical Payments covers others, not the named insured or regular household residents. Their own injuries fall outside this coverage and would be handled by their own health insurance. Hook: Coverage F is for others, never the insured or household members.

Question 6

A standard homeowners liability section covers bodily injury and property damage. To add coverage for offenses like libel, slander, and defamation, the insured would add what?

Why

The base liability section covers bodily injury and property damage. A personal injury endorsement broadens it to cover offenses such as libel, slander, defamation, and invasion of privacy. Hook: the personal injury endorsement adds the reputation harms, libel and slander.

Question 7

Personal liability coverage (Coverage E) under a homeowners policy generally applies:

Why

Coverage E follows the insured, applying worldwide to liability arising out of personal, non-business activities, not just incidents on the residence premises. Hook: your personal liability travels with you worldwide, not just at home.

Question 8

A standard homeowners policy (such as HO-3) generally requires that:

Why

Standard homeowners forms require the dwelling to be owner-occupied, meaning it is the insured's residence. Non-owner-occupied or rental dwellings are insured under a dwelling policy instead. Hook: homeowners forms are for owner-occupied homes; rentals go on a dwelling policy.

Question 9

Damage from which of the following is typically EXCLUDED under a standard homeowners policy?

Why

Flood is excluded from homeowners policies and must be insured separately, usually through the National Flood Insurance Program (NFIP) or a private flood policy. Earth movement such as earthquake is likewise excluded. Hook: homeowners never covers flood, that is a separate NFIP policy.

Question 10

An ordinance or law endorsement helps pay for what?

Why

After a covered loss, current building codes may require costlier rebuilding than the original construction. An ordinance or law endorsement covers that added expense, which the base policy may limit or exclude. Hook: ordinance or law pays the code-upgrade costs when you rebuild.

4 Automobile

Question 1

The Personal Auto Policy (PAP) is divided into several parts. Part A provides which coverage?

Why

Part A is Liability Coverage, the part that pays for bodily injury and property damage the insured causes to others. It is the core of the auto policy and the coverage states require. Hook: Part A is liability, what you owe others, and it comes first in the PAP.

Question 2

Part C of the Personal Auto Policy provides:

Why

Part C is Uninsured/Underinsured Motorist coverage, which protects the insured when an at-fault driver has no liability insurance or not enough of it. Hook: Part C covers you when the other driver Can't pay.

Question 3

Liability coverage under Part A pays for:

Why

Liability coverage responds when the insured is legally responsible for injuring someone else or damaging their property, and it also pays the cost of defending the insured. It does not pay for the insured's own car. Hook: liability pays the other guy, both his injuries and his property.

Question 4

Uninsured motorist (UM) coverage protects the insured when:

Why

UM coverage steps in when an at-fault driver has no liability insurance (or cannot be identified, as in a hit-and-run), paying the insured for injuries the other driver should have covered. Hook: uninsured motorist covers you when the at-fault driver has zero insurance.

Question 5

Underinsured motorist (UIM) coverage applies when the at-fault driver:

Why

UIM fills the gap when the at-fault driver does carry liability insurance but the limits run out before the insured's injuries are fully paid. It picks up where the other driver's insufficient coverage stops. Hook: underinsured means they had some coverage, just not enough, and UIM bridges the shortfall.

Question 6

Other-than-collision (comprehensive) coverage pays for losses such as:

Why

Other-than-collision, often called comprehensive, covers the non-crash perils: theft, fire, hail, falling objects, vandalism, glass breakage, and animal strikes. Crashing or overturning is collision, not comprehensive. Hook: comprehensive is everything but the crash, fire, theft, hail, and Bambi.

Question 7

Physical damage losses to the insured's vehicle are generally settled on what basis?

Why

Auto physical damage is normally paid on an actual cash value basis, which is replacement cost minus depreciation, reflecting the car's worth at the moment of loss. Vehicles lose value over time, so ACV is usually less than what was paid. Hook: cars are paid ACV, depreciated value, not what you paid for them.

Question 8

An insured's car has an actual cash value of $8,000. It is damaged in a collision with repairs estimated at $9,500, and the collision deductible is $500. The insurer will most likely:

Why

When repair cost exceeds the vehicle's actual cash value, the insurer totals the car and pays the ACV rather than the higher repair bill, less the deductible. Here that is 8,000 minus 500, or 7,500. Hook: if repairs cost more than the car is worth, you get ACV minus deductible, not the repair bill.

Question 9

Gap coverage on a financed or leased vehicle is designed to:

Why

After a total loss, physical damage pays only the ACV, which can be less than what the insured still owes. Gap coverage pays that shortfall between the ACV and the outstanding loan or lease balance. Hook: gap covers the gap between what the car is worth and what you still owe.

Question 10

Using the covered auto in an organized racing or speed contest is:

Why

The PAP excludes losses occurring while the auto is used in any prearranged or organized racing or speed contest, because that activity sharply increases the risk. Hook: take it to the track and the PAP taps out, racing is excluded.

5 Dwelling Policy

Question 1

A dwelling policy (DP) is most often used to insure:

Why

The dwelling policy is built for residences that fall outside standard homeowners eligibility, especially rentals and non-owner-occupied homes, plus seasonal or older dwellings. Homeowners forms assume the owner lives there. Hook: the DP is the rental and non-owner-occupied house policy.

Question 2

How does a dwelling policy differ from a homeowners policy regarding liability coverage?

Why

Unlike the homeowners policy, the dwelling policy is primarily a property form and does not build in personal liability. An insured who wants it adds a liability endorsement. Hook: the DP is property-only out of the box; liability is a bolt-on.

Question 3

A person who lives in their own single-family house and wants broad protection would normally buy:

Why

An owner-occupant of a typical home is the target customer for a homeowners policy, which bundles broad property and liability coverage. The dwelling policy is the fallback for homes that do not fit homeowners. Hook: live there yourself and qualify, you want homeowners, not a DP.

Question 4

The DP-1 (Basic Form) covers the dwelling on what basis?

Why

The DP-1 is the narrowest form: it insures a short list of named perils and generally pays losses on an actual cash value basis (replacement cost minus depreciation). Hook: DP-1 is basic, named perils paid at ACV.

Question 5

The DP-3 (Special Form) covers the dwelling and other structures on what basis?

Why

The DP-3 Special Form insures the dwelling and other structures on an open-perils basis, meaning all causes of loss are covered except those specifically excluded. It is the broadest of the dwelling forms. Hook: DP-3 is special, open perils on the structure.

Question 6

A landlord wants the broadest dwelling form, insuring the rental structure against the widest range of perils. Of the standard forms, the best fit is:

Why

Among dwelling forms, the DP-3 gives the broadest protection on the structure by covering open perils. The DP-2 is broad but still named-perils, and the DP-1 is the narrowest. Hook: broadest dwelling form is the DP-3, open perils on the building.

Question 7

Coverage C under a dwelling policy insures:

Why

Coverage C is personal property belonging to the named insured. On a rental dwelling it covers the owner's property at the location, not the tenant's belongings, which the tenant insures separately. Hook: Coverage C is personal property, the insured's stuff.

Question 8

Coverage E under a dwelling policy pays for:

Why

Coverage E is Additional Living Expense, paying the extra costs an owner-occupant runs up living elsewhere while a covered loss is repaired. Coverage D, by contrast, is for lost rent on a rented dwelling. Hook: Coverage E is ALE for the owner who lives there; Coverage D is lost rent for a rental.

Question 9

A dwelling insured under a DP-3 to at least the required percentage of replacement cost suffers a partial fire loss. The dwelling loss is generally settled:

Why

When a DP-2 or DP-3 dwelling is insured to the required percentage of replacement cost (commonly 80%), partial losses are paid at replacement cost without a depreciation deduction. Underinsuring drops the insured back toward ACV or a prorated amount. Hook: insure a DP-3 to value and partial losses pay full replacement cost.

Question 10

Theft coverage under the basic dwelling forms is:

Why

Dwelling forms do not build in theft the way homeowners does; theft is added by endorsement, and the coverage is broader for owner-occupied dwellings than for rentals. Hook: theft is not standard on a DP; add it by endorsement.

6 Other Coverages & Options

Question 1

If a covered umbrella claim is not covered at all by the underlying policy, the umbrella may still respond after the insured pays:

Why

When a loss is covered by the umbrella but not the underlying policy, the insured pays a self-insured retention (much like a deductible) and the umbrella covers the rest. Hook: no underlying coverage means the umbrella kicks in after your self-insured retention.

Question 2

An insured wants protection against earthquake damage to their home. The most accurate statement is:

Why

Standard property forms exclude earth movement, but earthquake coverage can be added by endorsement or bought separately, commonly with a deductible expressed as a percentage of the dwelling limit rather than a flat dollar amount. The NFIP covers flood, not quake. Hook: earthquake is excluded but buy-back-able, usually with a percentage deductible.

Question 3

A personal articles floater (scheduled personal property endorsement) is a form of:

Why

Scheduling valuables like jewelry, furs, or fine arts is done on a personal articles floater, which is a personal inland marine form. Hook: the personal articles floater is inland marine for your valuables.

Question 4

Ocean marine insurance covering physical damage to the vessel itself is called:

Why

Hull coverage insures the vessel itself against physical damage, much like physical damage coverage on an auto. Cargo, freight, and protection and indemnity cover other ocean marine exposures. Hook: hull is the boat itself, the ship's physical damage.

Question 5

A small pleasure boat, such as a canoe or small outboard, is often covered within limits under:

Why

Homeowners policies give limited coverage for small, low-powered watercraft, but larger or faster boats require a dedicated boatowners or yacht policy. Hook: little boats may ride on the homeowners; real boats need their own policy.

Question 6

A surety bond is fundamentally different from an insurance policy because it involves:

Why

A surety bond is a three-party guarantee: the surety guarantees to the obligee that the principal will perform an obligation. Insurance, by contrast, is a two-party contract covering accidental loss. Hook: surety is three parties and a guarantee; insurance is two parties and a loss.

Question 7

A contractor required to guarantee it will complete a construction project as agreed would typically provide a:

Why

A performance bond is a surety bond guaranteeing the contractor will complete the project according to the contract; if not, the surety makes the obligee whole. Hook: performance bonds guarantee the job gets finished.

Question 8

A FAIR Plan (Fair Access to Insurance Requirements) exists to:

Why

FAIR Plans are state residual-market programs that make basic property insurance available to applicants who cannot get it in the voluntary market, often because of location or risk. Hook: FAIR Plans are the property safety net for hard-to-insure risks.

Question 9

A Difference in Conditions (DIC) policy is typically used to:

Why

A DIC policy is written alongside basic property coverage to fill gaps, commonly adding catastrophic perils such as flood and earthquake that the underlying policy excludes. It supplements rather than replaces. Hook: DIC fills the holes, often adding flood and quake to a property program.

Question 10

A mobile or manufactured home that is not permanently affixed is often insured under:

Why

Mobile and manufactured homes have unique construction and transport exposures, so they are commonly written on a specialized mobile-homeowners form rather than a standard HO-3. Hook: mobile homes get their own mobile-homeowners policy.

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