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Free Tennessee Personal Lines Practice Questions

Real questions in the style of the Tennessee Personal Lines licensing exam, pulled straight from the TESTivity course, each with a plain-English explanation. Start with the Tennessee-specific rules below, then work the rest, and unlock the full simulator when you're ready to drill.

Questions on exam100
Passing score70 scaled
Test providerPearson VUE
Time limit2 hr
Pass rate64%

That's right — 36% of test-takers do not pass the Tennessee Personal Lines exam on their first attempt. Make sure you're part of the 64% who do.

First-time pass rate: 64% · Source: NAIC, 2024 (most recent available statistics)

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1 General Insurance Concepts

Question 1

A hazard is best defined as:

Why

A hazard doesn't cause the loss itself; it just makes a loss more likely or more severe. Icy steps, frayed wiring, a careless attitude: none of those start the fire or the fall, but they tip the odds. Causes of loss are perils; hazards just stack the deck.

Question 2

The law of large numbers is important to insurers because it:

Why

An insurer can't predict whether your house specifically will burn down, but give them a big enough pool of similar homes and they can predict pretty accurately how many out of the whole group will. That's the law of large numbers: more similar exposures, more reliable predictions. It's the statistical engine that makes pricing coverage possible at all.

Question 3

The principle of indemnity is best described as:

Why

Indemnity is the whole heartbeat of insurance: you get made whole, not rich. The goal is to put you back where you were financially right before the loss, no better, no worse. That's why you can't insure a $20,000 car for $80,000 and cash in. Insurance reimburses a loss; it doesn't hand out winnings.

Question 4

Which of the following is a characteristic of an ideally insurable risk?

Why

Insurers like risks that are accidental (due to chance, not intentional) and definite and measurable (you can pin down when, where, and how much). Add in 'predictable for large groups,' 'not catastrophic to the insurer,' and 'affordable premium,' and you've got the recipe for an insurable risk. A loss someone causes on purpose? Not insurable.

Question 5

In a reinsurance transaction, the insurer that transfers risk to the reinsurer is known as the:

Why

The company giving away (ceding) the risk is the ceding company; the company taking it on is the reinsurer. Easy hook: to 'cede' is to give up, so the one giving up the risk is the ceding company.

Question 6

An insurer that has been granted a certificate of authority to do business in a state is known as a(n):

Why

An admitted (or authorized) insurer holds a certificate of authority from the state and plays by that state's rules. A non-admitted (unauthorized) insurer hasn't been granted one, which is where surplus lines come in for hard-to-place risks. Also worth knowing: domestic equals home state, foreign equals another state, alien equals another country.

Question 7

An agent who represents only one insurance company and does not own the policy expirations is typically called a:

Why

A captive (or exclusive) agent represents a single insurer, and that insurer owns the book of business. An independent agent represents multiple companies and owns their own expirations (the renewal rights). The ownership-of-expirations detail is the classic distinguisher.

Question 8

Because an insurance policy is drafted by the insurer and offered to the applicant on a 'take it or leave it' basis, it is classified as a contract of:

Why

A contract of adhesion is written by one party (the insurer) and accepted as-is by the other, with no line-by-line negotiating. The practical kicker: because the insured didn't get to write it, any ambiguity is interpreted in the insured's favor. That's a courtroom rule worth knowing.

Question 9

A statement made by an applicant on an insurance application that is believed to be true to the best of their knowledge is a:

Why

Representations are statements the applicant believes are true, and they only need to be true to the best of the applicant's knowledge. A warranty is a stronger animal: it's guaranteed to be absolutely true. Concealment is hiding a material fact. For most applications, you're dealing with representations.

Question 10

The intentional failure to disclose a known material fact when applying for insurance is called:

Why

Concealment is staying silent about a material fact you know the insurer would want, and if it's intentional, it can void the policy. It's the sin-of-omission version of misrepresentation (which is an active false statement). Both turn on the fact being 'material,' meaning it would have affected the insurer's decision.

2 Property & Casualty Basics

Question 1

Actual cash value (ACV) is generally calculated as what?

Why

ACV pays what the damaged property was actually worth at the time of loss: replacement cost minus depreciation for age and wear. It leaves the insured to absorb the depreciation. Hook: ACV equals replacement cost minus depreciation, today's worn-down value.

Question 2

In property insurance, depreciation refers to what?

Why

Depreciation is the loss in a property's value from age, use, and obsolescence. It's subtracted from replacement cost to arrive at actual cash value. Hook: depreciation is the wear-and-tear value the insurer subtracts under ACV.

Question 3

Under an agreed value method, the insurer and insured do what?

Why

With agreed value, the parties set the insured amount up front (often for hard-to-value items like fine art), and that agreed figure is paid for a total loss, with the coinsurance requirement waived. Hook: agreed value locks in the payout amount ahead of time, no coinsurance fight later.

Question 4

The coinsurance clause in a property policy is designed to do what?

Why

The coinsurance clause pushes insureds to insure their property to an agreed percentage of value (commonly 80%). Carry less, and a penalty reduces partial-loss payments. It keeps premiums fair across policyholders. Hook: coinsurance nudges you to insure to value, or share the loss.

Question 5

A deductible in a property policy primarily does what?

Why

The deductible is the amount the insured absorbs on each loss, which screens out small, frequent claims and reduces the premium. Hook: the deductible knocks out the small stuff and trims your premium.

Question 6

Punitive damages differ from compensatory damages in that punitive damages are intended to do what?

Why

Compensatory damages reimburse the victim's actual losses (special damages like medical bills and lost wages, plus general damages like pain and suffering). Punitive damages go beyond that to punish egregious conduct and deter others. Hook: compensatory makes the victim whole; punitive punishes the wrongdoer.

Question 7

Under a comparative negligence rule, how is a claimant's recovery affected if they were partly at fault?

Why

Comparative negligence reduces the claimant's award by their percentage of fault, so someone 30% responsible recovers 70% of their damages. It's more forgiving than the older contributory negligence rule, which could bar recovery entirely for any fault at all. Hook: comparative negligence trims your recovery by your share of the blame.

Question 8

Subrogation allows an insurer that has paid a claim to do what?

Why

After paying the insured for a loss caused by someone else, the insurer steps into the insured's shoes (subrogation) and pursues the at-fault party to recover what it paid. It prevents the insured from collecting twice. Hook: subrogation lets the insurer go after whoever caused the loss to get its money back.

Question 9

Salvage in property insurance refers to what?

Why

When an insurer pays for a loss, it generally gains rights to the salvage, the damaged property, which it can then sell to recover part of what it paid. Hook: salvage is the leftover the insurer can sell after paying the claim.

Question 10

A moral hazard refers to what?

Why

A moral hazard arises from a person's character, a dishonest tendency that increases risk, such as someone who would intentionally cause or exaggerate a loss to collect. Hook: moral hazard is dishonesty, the intent to cheat the insurer.

3 Homeowners

Question 1

The HO-6 form is intended for whom?

Why

HO-6 covers condominium and co-op unit owners. It insures personal property and provides limited building coverage for improvements inside the unit, since the association's master policy covers the structure itself. Hook: HO-6 is the condo form, your belongings plus the walls-in.

Question 2

Coverage D (Loss of Use) pays for what?

Why

Coverage D pays additional living expenses and fair rental value when a covered loss makes the home unfit to live in, covering the extra cost of hotels, meals, and similar expenses while repairs are made. Hook: Coverage D keeps a roof over your head, the extra living costs while your home is fixed.

Question 3

Damage to the dwelling under Coverage A is generally settled on what basis when the insured carries enough coverage?

Why

The dwelling under Coverage A is generally settled on a replacement cost basis, as long as the insured carries at least the required percentage, usually 80%, of replacement cost. Personal property defaults to actual cash value unless a replacement-cost endorsement is added. Hook: the dwelling is replacement cost if insured to value; contents default to ACV.

Question 4

Coverage F (Medical Payments to Others) does NOT cover the medical expenses of whom?

Why

Medical Payments covers others, not the named insured or regular household residents. Their own injuries fall outside this coverage and would be handled by their own health insurance. Hook: Coverage F is for others, never the insured or household members.

Question 5

A standard homeowners liability section covers bodily injury and property damage. To add coverage for offenses like libel, slander, and defamation, the insured would add what?

Why

The base liability section covers bodily injury and property damage. A personal injury endorsement broadens it to cover offenses such as libel, slander, defamation, and invasion of privacy. Hook: the personal injury endorsement adds the reputation harms, libel and slander.

Question 6

An insured owns a $12,000 engagement ring, but the homeowners policy caps theft of jewelry at $1,500. The best way to fully insure the ring against theft is to:

Why

Raising Coverage C does not lift the special jewelry theft sublimit. Scheduling the ring on a personal articles floater (scheduled personal property endorsement) insures it for its full appraised value, usually on an open-perils basis and often with no deductible. Hook: beat the jewelry sublimit by scheduling the item, not by raising Coverage C.

Question 7

Unless a replacement cost endorsement is added, personal property (Coverage C) losses are typically settled on what basis?

Why

By default, Coverage C pays actual cash value, replacement cost minus depreciation, for personal property. A replacement-cost-on-contents endorsement upgrades it to pay full replacement with no depreciation. Hook: contents default to ACV; add the endorsement to get replacement cost.

Question 8

To receive full replacement cost on a partial dwelling loss, a homeowners insured must typically carry coverage equal to at least what percentage of the home's replacement cost?

Why

The loss settlement condition usually requires carrying at least 80% of the dwelling's replacement cost to be paid full replacement cost on partial losses. Carry less and the payout is reduced. Hook: insure the dwelling to at least 80% of replacement cost to get full replacement on partial losses.

Question 9

A homeowner buys a house to rent out to tenants. The correct policy to insure the structure is:

Why

Because the owner will not occupy it, a homeowners form does not fit. A dwelling policy insures the structure of a rental or non-owner-occupied home, and the tenant separately buys an HO-4 for their own contents. Hook: the rental structure goes on a dwelling policy; the tenant's belongings go on HO-4.

Question 10

Damage from which of the following is typically EXCLUDED under a standard homeowners policy?

Why

Flood is excluded from homeowners policies and must be insured separately, usually through the National Flood Insurance Program (NFIP) or a private flood policy. Earth movement such as earthquake is likewise excluded. Hook: homeowners never covers flood, that is a separate NFIP policy.

4 Automobile

Question 1

The Personal Auto Policy (PAP) is divided into several parts. Part A provides which coverage?

Why

Part A is Liability Coverage, the part that pays for bodily injury and property damage the insured causes to others. It is the core of the auto policy and the coverage states require. Hook: Part A is liability, what you owe others, and it comes first in the PAP.

Question 2

Liability coverage under Part A pays for:

Why

Liability coverage responds when the insured is legally responsible for injuring someone else or damaging their property, and it also pays the cost of defending the insured. It does not pay for the insured's own car. Hook: liability pays the other guy, both his injuries and his property.

Question 3

Collision coverage under Part D pays for damage to the insured's auto caused by:

Why

Collision covers damage from the insured's auto colliding with another vehicle or object, or from overturning (upset). Losses like theft, fire, and hail fall under other-than-collision instead. Hook: collision is crashing into something or flipping over.

Question 4

Other-than-collision (comprehensive) coverage pays for losses such as:

Why

Other-than-collision, often called comprehensive, covers the non-crash perils: theft, fire, hail, falling objects, vandalism, glass breakage, and animal strikes. Crashing or overturning is collision, not comprehensive. Hook: comprehensive is everything but the crash, fire, theft, hail, and Bambi.

Question 5

A deductible on physical damage (collision or comprehensive) coverage is:

Why

A deductible is the insured's share of each physical damage loss, paid before the insurer pays the remainder. Choosing a higher deductible lowers the premium. Hook: the deductible is your slice of the loss you pay first.

Question 6

The newly acquired auto provision in the PAP:

Why

The newly acquired auto rule automatically extends the policy to a car the insured buys during the term, for a limited window (commonly up to 14 days), so the insured is not driving uninsured before reporting it. Hook: buy a new car and you get an automatic grace period to add it.

Question 7

Gap coverage on a financed or leased vehicle is designed to:

Why

After a total loss, physical damage pays only the ACV, which can be less than what the insured still owes. Gap coverage pays that shortfall between the ACV and the outstanding loan or lease balance. Hook: gap covers the gap between what the car is worth and what you still owe.

Question 8

Damage the insured causes on purpose is treated how under the auto policy?

Why

Insurance covers fortuitous, accidental losses, so intentional damage caused by the insured is excluded. Allowing it would invite fraud and is against public policy. Hook: on-purpose damage is never covered, insurance is for accidents.

Question 9

Using the covered auto in an organized racing or speed contest is:

Why

The PAP excludes losses occurring while the auto is used in any prearranged or organized racing or speed contest, because that activity sharply increases the risk. Hook: take it to the track and the PAP taps out, racing is excluded.

Question 10

A state financial responsibility law, and forms such as the SR-22, are intended to:

Why

Financial responsibility laws make drivers demonstrate the ability to pay for harm they cause, generally by carrying at least the state minimum liability limits. An SR-22 is a filing the insurer makes to confirm that coverage is in force. Hook: financial responsibility means prove you can pay, and SR-22 is the proof on file.

5 Dwelling Policy

Question 1

A dwelling policy (DP) is most often used to insure:

Why

The dwelling policy is built for residences that fall outside standard homeowners eligibility, especially rentals and non-owner-occupied homes, plus seasonal or older dwellings. Homeowners forms assume the owner lives there. Hook: the DP is the rental and non-owner-occupied house policy.

Question 2

The three principal dwelling policy forms are:

Why

The dwelling program has three standard forms: DP-1 Basic, DP-2 Broad, and DP-3 Special, in increasing order of coverage breadth. The HO numbers belong to the homeowners program. Hook: dwelling forms are 1 Basic, 2 Broad, 3 Special.

Question 3

The DP-3 (Special Form) covers the dwelling and other structures on what basis?

Why

The DP-3 Special Form insures the dwelling and other structures on an open-perils basis, meaning all causes of loss are covered except those specifically excluded. It is the broadest of the dwelling forms. Hook: DP-3 is special, open perils on the structure.

Question 4

A dwelling is rented to tenants. After a covered fire makes it uninhabitable, the rent the owner can no longer collect is paid under:

Why

Coverage D, Fair Rental Value, reimburses the owner for lost rental income when a covered loss makes a rented (or rentable) dwelling unfit to live in, for the time needed to repair it. Hook: lost rent on a rental goes to Coverage D, Fair Rental Value.

Question 5

The DP-1 Basic Form, in its most basic version, covers which perils?

Why

In its base form the DP-1 covers fire, lightning, and internal explosion. Extended Coverage and optional endorsements broaden it from there. Hook: the bare DP-1 starts with fire, lightning, and internal explosion.

Question 6

To add personal liability and medical payments to a dwelling policy, the insured would:

Why

Because the dwelling policy is property-focused, liability and medical payments are not built in; they are added through a personal liability supplement or endorsement when the insured wants them. Hook: want liability and med pay on a DP, add the liability endorsement.

Question 7

A seasonal or secondary home that the owner occupies only part of the year is often insured under:

Why

Seasonal and secondary residences often fail homeowners occupancy requirements, so they are written on a dwelling policy instead. Hook: the vacation or seasonal home usually lands on a dwelling policy.

Question 8

A dwelling policy can be written to cover a dwelling occupied by:

Why

Dwelling policies are flexible on occupancy: they can cover owner-occupied, tenant-occupied, or even vacant dwellings, with endorsements and conditions adjusting the coverage for each situation. Hook: a DP can insure owner-occupied, rented, or vacant homes.

Question 9

On a dwelling policy covering a rental, Coverage C (Personal Property) would insure:

Why

Coverage C protects the named insured's (owner's) personal property kept at the dwelling, like appliances or upkeep equipment. The tenant insures their own belongings under a renters (HO-4) policy. Hook: on a rental DP, Coverage C is the owner's property; the tenant buys HO-4.

Question 10

The DP-2 Broad Form differs from the DP-1 mainly because it:

Why

The DP-2 keeps the named-perils approach but lengthens the peril list and, unlike the DP-1, settles the dwelling on a replacement cost basis. Open perils is the DP-3, not the DP-2. Hook: DP-2 adds perils and upgrades the dwelling to replacement cost, still named perils.

6 Other Coverages & Options

Question 1

The National Flood Insurance Program is:

Why

The NFIP is a federal program run through FEMA, offering flood insurance in communities that adopt and enforce floodplain management rules. Private insurers may sell and service it under write-your-own arrangements. Hook: NFIP is federal flood insurance, available where the community participates.

Question 2

A new flood insurance policy through the NFIP generally has a waiting period before coverage takes effect of about:

Why

NFIP flood coverage typically does not take effect until about 30 days after purchase, which discourages buying only when a flood is imminent. Limited exceptions apply (such as loan-related purchases). Hook: NFIP usually makes you wait about 30 days, no buying ahead of the storm.

Question 3

A personal articles floater (scheduled personal property endorsement) is a form of:

Why

Scheduling valuables like jewelry, furs, or fine arts is done on a personal articles floater, which is a personal inland marine form. Hook: the personal articles floater is inland marine for your valuables.

Question 4

A key advantage of scheduling jewelry on a personal articles floater rather than relying on a homeowners policy is that the floater:

Why

A floater insures scheduled items for an agreed or appraised value on a broad, open-perils basis, getting past the low special theft sublimits a homeowners policy places on jewelry. Hook: schedule the ring on a floater to beat the homeowners jewelry sublimit.

Question 5

Recreational vehicles and motor homes driven on public roads generally need:

Why

Because they are driven on the road, motor homes and RVs need auto-style liability and physical damage coverage, often on a specialized RV policy that also addresses their living-quarters contents. Hook: if it drives on the road, it needs auto-type coverage, even a motor home.

Question 6

In a surety bond, the party who is protected (the one who receives the guarantee) is the:

Why

The obligee is the party protected by the bond, the one the principal must perform for. The principal is the one who must perform, and the surety backs that promise. Hook: the obligee is owed the obligation, the one the bond protects.

Question 7

A fidelity bond protects an employer against:

Why

A fidelity bond covers an employer for losses caused by dishonest employees, such as theft or embezzlement. It is about employee dishonesty, not third-party liability. Hook: fidelity bonds guard against the crooked employee.

Question 8

A contractor required to guarantee it will complete a construction project as agreed would typically provide a:

Why

A performance bond is a surety bond guaranteeing the contractor will complete the project according to the contract; if not, the surety makes the obligee whole. Hook: performance bonds guarantee the job gets finished.

Question 9

A FAIR Plan (Fair Access to Insurance Requirements) exists to:

Why

FAIR Plans are state residual-market programs that make basic property insurance available to applicants who cannot get it in the voluntary market, often because of location or risk. Hook: FAIR Plans are the property safety net for hard-to-insure risks.

Question 10

A distinctive feature of title insurance compared with most property insurance is that it:

Why

Most insurance covers future accidental losses, but title insurance looks backward, covering title defects that already exist, and it is paid for with a one-time premium at closing. Hook: title insurance is paid once and looks backward at past defects.

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